Approximately every business organization need IT ( Information Technology ) to drive success and growth. Most of those organization follows some business processes. People in those organization know how to set goals, organize their activities and drive quality into delivery of product and services. This is all done to achieve certainty, predictability and reliability to make sound decisions.
When it comes to IT department that support those organizations, very few follow any sort of guidelines to make it certain and reliable. COBIT (Control Objectives for Information and Related Technology) enables organization to manage IT in a similar way as they manage other activities of organization.
COBIT provides guidance on how to organize activities that relate to IT within all business activity properly. There are three key cards 1) Process Model 2) Best Practices 3) Management Tools
- Process Model:- It helps enterprise to understand the nature of all these activities that relate to IT and how to organize in such a way that they can be reliably performed and can be understood by the people that are involved with that. Things like managing a change, define a strategy or even something operational are done in such a way that it is clear that what that process should do, how to organize and who should take part.
- Best Practice: - COBIT approach is to give guideline in what to do in all of those process in alignment to best practices . This emphasizes on what is important and what need to be done to make those process work well.
- Management Tools:- IT gives management tools so that management can ensure that things are really happening as they were supposed to. This is done in two ways : 1) By managing quality of those process against the requirement and 2) By tools to clearly set objectives around what IT needs to do for successful outcomes.
References: http://en.wikipedia.org/wiki/COBIT
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