Approximately every business organization need IT ( Information Technology ) to drive success and growth. Most of those organization follows some business processes. People in those organization know how to set goals, organize their activities and drive quality into delivery of product and services. This is all done to achieve certainty, predictability and reliability to make sound decisions. When it comes to IT department that support those organizations, very few follow any sort of guidelines to make it certain and reliable. COBIT (Control Objectives for Information and Related Technology) enables organization to manage IT in a similar way as they manage other activities of organization. COBIT provides guidance on how to organize activities that relate to IT within all business activity properly. There are three key cards 1) Process Model 2) Best Practices 3) Management Tools Process Model:- It helps enterprise to understand the nature of all these activitie...